Job Opportunity Play a leading role in writing the next chapter of an organization that continues to do good in the community since 1885. National Giving Alliance has a 137-year history of providing new clothing to individuals in need. Our decorated past includes leadership from two First Ladies (Edith Roosevelt and Frances Cleveland), more than 600 local branches across the US at our peak, and millions of garments – many of them handmade in the early years – given to those in need.

Our mission is as critical now as ever, and we are strategizing new service and revenue models to modernize our operations and exponentially increase our impact. We are searching for a Program Manager who will help us rise to meet this challenge.

As our new Program Manager, you will be the operational right hand to the Executive Director. It is a leader/doer role, and you will have critical involvement in everything from our board’s current strategic planning process to the delivery of our goods and services. You will be the manager of our Warminster operation, which focuses primarily on youth clothing and services through area school district partnerships. We view the streamlining of our Warminster center as laying the groundwork for the new NGA model of growth. Along with a planned hire for Director of Development, you will be part of the key team that interfaces with our constituents, partners, volunteers and board to propel us into the future.

This is a high-impact, high-learning job for the right candidate. You will work closely with our ED and our board, but you also will be entrusted with the autonomy to run the operations that will help NGA grow not 10% but 10x in the next decade. We view it as a great role for a candidate who wishes to be an ED down the road. It will be roll-up the sleeves work, but with a seat at the strategic table. Your work to make NGA better will directly make our communities better.

Responsibilities

  • Manage the inventory of goods and any relevant systems
  • Ensure sufficient high-quality, efficient volunteer involvement for packing and distribution, including scheduling, training, volunteer recruitment
  • Make recommendations for improvements as warranted, implement as needed
  • Prepare and maintain records for product distribution
  • Track in-kind donations for impact and tax purposes
  • Manage client relationships and maximize constituent impact
    1. Manage relationships with current partners, agencies and other organizations, strengthen those relationships, create new ones as appropriate
    2. Research and analyze client and community needs to determine program directions and goals
    3. Monitor projects and oversee the completion of client requests in a timely manner
    4. Develop planning forecasts for supply and demand and strategize sustainable growth opportunities
  • Manage local supply chain and support national supplier efforts
    1. Ensure strong relationships with local suppliers to maintain critical supply sources
    2. Identify opportunities with potential partners in clothing distribution, retailers and manufacturers
  • Support the financial solvency of the program
    1. Tracking and recording program grant funding
    2. Support ED in grant and other fundraising efforts
    3. Evaluating and assessing the program’s strengths and weaknesses.
  • Support the big picture
    1. Develop deep empathy for the stakeholders benefiting from NGA’s services
    2. Support the research, development and implementation of the NGA Board’s current Strategic Planning process
    3. Propose changes in program delivery to better meet the mission of the organization and the needs of our constituents
    4. Identify new programs that support the organization’s mission

Candidate Profile

  • Demonstrated track record of leading teams and initiatives to successful outcomes
  • Excellent written and verbal communication and collaboration skills with a wide array of stakeholders
  • Comfortable thinking strategically
  • Three to five years program management experience
  • Experience in operations and/or supply chain work
  • Experience managing volunteers
  • Experience in finance and/or analytics, at least comfortable with data
  • Bachelor's/Master’s degree in business, non-profit management, or a related field
  • Sound interpersonal skills, judgment, diplomacy, and a demonstrated ability to collaborate with a wide range of individuals and organizations.
  • Proficiency with modern technology as used for business in 2022
  • Can lift to 30 lbs. regularly
  • You have a valid Driver’s License
  • You must pass a pre-employment background check and drug screening

Compensation

Compensation range is $50,000 to $55,000.

We offer benefits, 2 weeks vacation, PTO, and holidays.

This position is based in our Warminster, PA headquarters.

The National Giving Alliance is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search

COVID-19: To carry out its mission, it is of critical importance for the National Giving Alliance (NGA) to keep our staff, volunteers and clients safe and healthy. In keeping with this, NGA has mandated all workforce members be vaccinated for COVID-19 as a condition of employment.